AC
Armand C

1 reviews | Active since May 2022

20 Aug 2022, 17:29

No feedback on claims queried.

Submitted a claim query on 21st of June, followed up a few times, up until today we have received zero feedback and this is for something that affects our day-to-day benefits. Worst medical aid ever. Quick to take payments, but stingy to make payouts and provide customer services to their clients.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 Aug 2022, 11:48
Official
Hello Armand C
 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas Team