LJ
Lusanda J
1 reviews | Active since Jul 2015
02 Feb 2022, 17:32
No feedback on claim submitted
I submitted claims on the 4th and 5th of January. Received the automated response but no feedback! Sent the dental claim to Denis on the 20th of January and it’s another waiting game! Discovery has a fast claims processing compared to Bonitas! Its almost a month later! Its a whole mess!
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Bonitas Medical Fund's replyOfficial
02 Feb 2022, 18:20Hello Lusanda J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply02 Feb 2022, 18:20
Official
Hello Lusanda J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team