1 reviews | Active since Nov 2010
NO FEEDBACK ON ALL MY REQUESTS, EMAILS AND COPY ON HELLOPETER SEND
<p>This is now month 4 trying to be paid for my Scope that has been done in January 2017, All Invoices and receipts off my payment made has been send to Bonitas, not once not twice but several times. I have so many auto replies from Bonitas that they will attend to the problem and yet none is done. Bonitas even requested me to send the copy of my complain on Hello Peter and still no news. Why if all has been send to them they don't pay customers what is due to them. They get my payments monthly without asking. I need to change this medical aid asap seeing that I cant have these problems when I am on pension but cant untill they pay me what is due to me. In the first place it is not by choice that I am at Bonitas but in the over take of Libert Medical whom I never had problem in all the years I was a member+-20yrs. Bonitas could not even provide me with a correct member number. This problem is more than bad. </p>
Hello JC Venter,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello JC Venter,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
And yet another 13 days gone by and no payment received. After the nice phone call from Kokoi 18 May he promise to look into the matter but I must resend everything to him again. (this must be about 10X resend). All has been email again to Kokoi, no feedback. I would like to find out after so many emails, calss etc what is happening when Bonitas ignore all emails and not doing anything to refund me what is due to me. This is the worst I have ever heard in my life time.
And yet another 13 days gone by and no payment received. After the nice phone call from Kokoi 18 May he promise to look into the matter but I must resend everything to him again. (this must be about 10X resend). All has been email again to Kokoi, no feedback. I would like to find out after so many emails, calss etc what is happening when Bonitas ignore all emails and not doing anything to refund me what is due to me. This is the worst I have ever heard in my life time.
Seeing it is now going for the 5 months waiting for my payment I need to say this is rather bad, bad, bad service.
Seeing it is now going for the 5 months waiting for my payment I need to say this is rather bad, bad, bad service.