No Feedback and Specialist funds

On the 20th of August I emailed Bonitas a query I had regarding a payment for a specialist I went to. <br> Until today I have not received an answer back from Bonitas, earlier this year I had the exact same problem with Bonitas that they simply do not respond back.<br> <br> I have the following problem I feel very displeased about.<br> <br> I went to a Specialist, and the consultation fee was R650. Why is Bonitas only paying out R305?<br> I felt upset already that the specialist refused Bonitas Medical Aid, but excepted Discovery Health.<br> The reason I have a Medical Aid with R2500+ specialist funds is that I know I don't have pay out of my pocket.<br> If our family can only go 4 times a year to a specialist, and Bonitas only pay out R305 per consultation, how will anyone ever be able to come close to the R2,500 offered by Bonitas.<br> <br> Can you please inform me of any specialist that will offer their services for R305? Even my house Doctor receives more per consultation.<br> <br> I hereby respectfully request that Bonitas reconsider paying out the full amount to me. We have not used our specialist funds once this year.<br> <br> Thank you very much, and hope to hear from you soon.<br> <br> Hoping to hear from you soon.