BB
Braam B
1 reviews | Active since Dec 2018
09 Apr 2019, 14:30
No feedback and bad service
Its been 6 working days that i have been waiting for any response from Bonitas everytime its an excuse or they will speak to their team leader. Still no feedback, i had to cancel my operation 2 times already and still no feedback.
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Bonitas Medical Fund's replyOfficial
10 Apr 2019, 14:44Hello Braam1,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
We have tried to reach you telephonically to advise of the status of the enquiry.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
We have tried to reach you telephonically to advise of the status of the enquiry.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply10 Apr 2019, 14:44
Official
Hello Braam1,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
We have tried to reach you telephonically to advise of the status of the enquiry.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
We have tried to reach you telephonically to advise of the status of the enquiry.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team