BK
Bonang K

1 reviews | Active since Jun 2017

06 Nov 2017, 15:16

No Communication

Good day, I resigned at my work where I was using Bonitas Medical aid under my company, and when I resign at the end of July 2017 the medical aid was cancelled, in August I requested to have my personal medical aid with Bonitas from October 2017, and i was sent forms to fill and on the first of October 3 months contributions were debited from my account without me being informed and I reversed the money, then they suspend my medical aid immediately and called me saying I should pay the full contributions even if the medical aid was cancelled. Now the money goes up while my medical aid is suspended and they still insist that I pay the contributions while i am not using the medical aid.... Please help.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply06 Nov 2017, 16:24
Official

Hello CBKenosi,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with your membership number and contact details in order for us to assist with your query.

Regards,

Bonitas team

Best regards,

BK
Bonang K's update22 Nov 2017, 09:50
Reviewer Update
Good day My membership number is - *** Contact details - *** Thank You Bonang