JP
Jim P

1 reviews | Active since Mar 2015

08 Jul 2025, 06:55

No commitment

Below is the Bonitas response

No commitment to communication date

Bonitas Medical Fund’s reply 04 Jul 2025 at 08:51 Hello Jim P

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards

Bonitas Team

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Jul 2025, 12:37
Official
Hello Jim

Thank you for submitting a comment to us through hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Regards

Bonitas Team

JP
Jim P's update08 Jul 2025, 12:53
Reviewer Update
I do not agree that the concern has been resolved. No communication to me