EY
Eugene Y
1 reviews | Active since Dec 2010
01 Mar 2015, 17:10
no claim refund after almost two months
I went to an approved pharmacy for a wellness assessment, which Bonitas is offering free to all members from this year. When I submitted the claim, it was rejected because I didn't include the ICD10 number. But even after I emailed the number to Bonitas, I haven't received a response. Very disappointed.
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Bonitas Medical Fund's replyOfficial
02 Mar 2015, 09:56Hello eky,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Bonitas Medical Fund's reply02 Mar 2015, 09:56
Official
Hello eky,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team