TM
Thabo M
1 reviews | Active since Dec 2022
11 May 2023, 09:48
No assistance with my pregnancy
I am Ncebakazi Mhlaba, Membership number: ***, am a loyal member of the medical aid, I am currently paying R9000+ a month, I am pregnant and I am due this month, they have been sending me from pillar to post about the specialist to assist me, at this very moment, am I not sure as to what I will do. I am so stressed and it’s affecting my pregnancy. Disappointed customer, I have just been made aware of that I have a 3 times limit for the scan. WHERE IS THE R9500 that I pay every month,
Ncebakazi Mhlaba ***
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Bonitas Medical Fund's replyOfficial
11 May 2023, 10:24Hello Thabo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply11 May 2023, 10:24
Official
Hello Thabo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas