NP
Nadia P
1 reviews | Active since Oct 2015
19 Dec 2024, 17:11
No assistance with application
I have been trying to join Bonitas medical find from 3 weeks now, i was first assisted by a consultant from Tendahealth who i sent all my documents to , i have sent her numerous follow up emails and have not gotten a response, i have then called Bonitas and been put on hold transferred from this person to that person back to the lady from Tendahealth and still my application is not processed and i have no received no feedback what so ever
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
19 Dec 2024, 21:09Hello Nadia Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply19 Dec 2024, 21:09
Official
Hello Nadia Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
NP
Nadia P's updateReviewer Update
11 Jan 2025, 15:34This was in the 19th of december 2024 and till today the 11th of january you still havent resolved my issue!
What kind of customer service do you provide???
What kind of customer service do you provide???
NP
Nadia P's update11 Jan 2025, 15:34
Reviewer Update
This was in the 19th of december 2024 and till today the 11th of january you still havent resolved my issue!
What kind of customer service do you provide???
What kind of customer service do you provide???