No answer to customer service ***

<p>My wife received a letter that its time for her mamogram. Liberty membership included free mamograms but having recently had membership move from Liberty to Bonitas, we called wanting to be sure that the free annual mamograms still app**** and the process to follow to be sure this was paid for by Bonitas.</p> <p> </p> <p>About 3 hours and some sixteen calls later all we get is a recorded message about how important our calls is and to stay on the line and it will be answered and eventually the call is dropped.</p> <p> </p> <p>Calling our broker had them comment that this appears to be what callers can expect.</p> <p> </p> <p>So how does one get questions answered.</p>