1 reviews | Active since Aug 2016

08 Jan 2021, 09:03

No answer on queries.

The fact that I cant get hold of anybody to assist with my chronic medication is number 1. The fact that you use Pharmacy Direct is number 2. I use to be with Discovery which is 100x better.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Jan 2021, 12:25
Official
Hello Hanré Stott,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter. 

We appreciate your patience while we are resolving this query for you. Regards,
 
 Bonitas Team

Best regards,

Bonitas Medical Fund
Bonitas Medical Fund's reply23 Jan 2021, 19:39
Official
Hello Hanré Stott,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Best regards,