DvdS
Danie van der Spuy
1 reviews | Active since Jan 2015
21 Dec 2020, 13:02
No answer from Bonitas
Dear Sir/Madam - Re: password [MI***] Dear Sir/Madam This e-mail serves to confirm that we have received and are attending to your email. Your query number is : 141220Q9RRWD. Office hours 08:30 - 17:00 Monday - Friday Closed on weekends and public holidays Please be advised that claims should be submitted for processing to:
How long must I wait for an answer. Useless Medical aid
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Replies (2)
Bonitas Medical Fund's replyOfficial
21 Dec 2020, 13:35Hello Danie,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Bonitas Medical Fund's reply21 Dec 2020, 13:35
Official
Hello Danie,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
21 Dec 2020, 18:50Hello Danie,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply21 Dec 2020, 18:50
Official
Hello Danie,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team