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GENEVIEVE R

1 reviews | Active since Nov 2016

01 Mar 2023, 11:56

NIGHTMARE

I PAID THE FIRST INSTALLMENT OF THE ARRANGEMENT AMOUNT MY ACCOUNT IS STILL SUSPENDED I MUST WAIT UNTIL THE FULL AMOUNT IS PAID UP END OF APRIL THIS IS BY FAR THE WORST MEDICAL AID IN SOUTH AFRICA EVERY MONTH I MUST PAY CASH FOR MEDICATION SO IM ACTUALLY PAYING MEDICAL AID FOR FREE EVERY MONTH IM GIVING AWAY R6501.33 HOW GENEROUS CAN A PERSON BE TO GIVE MONEY AWAY FOR FREE WITHOUT BEING ABLE TO USE THE MEDICAL AID

WORST NIGHTMARE EVER!!¡!!!!!!!!!!!!!

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply01 Mar 2023, 13:15
Official
Hello GENEVIEVE R

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas 

GR
GENEVIEVE R's update01 Mar 2023, 14:13
Reviewer Update
PLEASE STOP SAYING YOU ARE SORRY YO ARE NOT SORRY YOU JUST WANT PEOPLE MONEY AND NOT DELIVERING A SERVICE IM PAYING YOU FOR FREE EVERY MONTH SO FROM JANUARY TO APRIL I MUST BE GENEROUS AND GIVE YOU R6501.33 FOR FREE WITHOUT BEING ABLE TO USE THE MEDICAL AID

UT MAKES NO SENSE

Bonitas Medical Fund
Bonitas Medical Fund's reply01 Mar 2023, 17:38
Official
Hello GENEVIEVE R

Thank you for notifying us of your complaint.  
We are investigating this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas