NHI should be a reality. Bonitas is just useless

Item: Bonitas Medical Fund
Rating: 1
Author: Zack R

Cant wait for NHI cos with the current medical aids we are just being ******.

Bonitas is one useless medical aid. I am still paying Doctors from last year cos the scheme did not pay. Went to see the doctor on Wednesday and she gave me a prescription only for the scheme to refuse to pay because i do not have funds. With the corona virus on everyone's lips i should assume that the useless scheme will be useless.

What the use to have a medical aid but still pay doctors and refused to be given meds. If my condition was not bad I dont think the doctor would have given me a prescription.

NHI should be a reality so that companies that rob people should be liquidated. Now I must pay from my pocket and still on monthly basis pay the scheme.

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Replies (2)

Bonitas Medical Fund's replyOfficial

23 Mar 2020, 15:03

Hello Zack R,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund's reply23 Mar 2020, 15:03

Official

Bonitas Medical Fund's replyOfficial

09 Apr 2020, 10:52

Hello Zack R,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas team

Bonitas Medical Fund's reply09 Apr 2020, 10:52