BM
BlackJar M

1 reviews | Active since Jun 2018

20 Jun 2018, 11:40

New synonym for rip-off!! (Bonitas Medical Fund)

Absolute *******!!

I was debited on an acc I had cancelled. Opened a new account and on the day my fiancé goes into labour we couldnt use the medical aid coz of unforeseen reasons. Bonitas is absolute trash medical aid, cash scheming.

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Jun 2018, 13:21
Official

Hello blackjar-mos***,

Thank you for notifying us of your complaint.

Kindly reply privately with your membership number in order for us to assist with your query.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply22 Jun 2018, 04:26
Official

Hello blackjar-mos***,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply10 Jul 2018, 22:52
Official

Hello blackjar-mos***,

Thank you for submitting a comment to us through Hellopeter.

According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas team