EP
Elsabe P

1 reviews | Active since Sept 2021

09 Dec 2024, 12:49

NEW APPLICATION - NO FEEDBACK SINCE 27/11/2024

I have app**** to join Bonitas on the 27th of November 2024 - submitted all the paperwork TODAY 09/12/2024 when I phoned they could not find my application, yet the e-mail addresses corresponded 100%! Is that how you treat all your new applicants? I have a very limited time space to reinstate my current medial aid which I was forced to cancel as you needed a cancellation letter from them.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Dec 2024, 12:58
Official
Hello Elsabe P

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team