CO
Charlotte O
1 reviews | Active since Oct 2020
02 Apr 2024, 09:43
New Application
Been trying for 3 weeks to Terminate one membership and put my husband on his own membership. This has been dragging on forever. They get the wrong details on the application, incorrect banking details. Now they say we never intiallef the pages and ticked on another page. Using a lady from Tendahealth as it seems they are the brokers for Bonitas. Really not the best experience, don't even want to advise friends or family to join.
Helpful (0)
Replies (3)0
Replies (3)Bonitas Medical Fund's replyOfficial
02 Apr 2024, 10:04 Hello Charlotte O
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Apr 2024, 10:04
Official
Hello Charlotte O
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
CO
Charlotte O's updateReviewer Update
02 Apr 2024, 10:07Hi, who is Vinothan G?
CO
Charlotte O's update02 Apr 2024, 10:07
Reviewer Update
Hi, who is Vinothan G?
Bonitas Medical Fund's replyOfficial
02 Apr 2024, 10:47Hello Charlotte O
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply02 Apr 2024, 10:47
Official
Hello Charlotte O
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
