1 reviews | Active since Jul 2017
Never stops thinking about you - their moto ( PLEASE LIVE UP TO IT)
<p>I have a few issues with Bonitas - firstly my son had a hernia op and was told by them they not paying a portion of it because my son was under weight when he went for the op, but yet bonitas gave an authorization code for it</p> <p>secondly i have 3 other outstanding bills (ampath. lancet, dr harris) they have not been paid since january 2017 i have numerousof reference numbers and spending hours a week on the phone with their call centre with nothing been resolved, keep getting told its been processed over and over and it never does get proceesed, now after a few months they tell me its a stale claim (THAT WAS THEIR INTENTION)</p> <p>i am so dissapointed with bonitas AS if having my son in icu for 50 days wasnt stressful and traumatic enough im still calling bonitas week after week to get claims paid for 5 months now</p> <p> </p>
Hello Antoniopereira,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Kind regards,
Bonitas Team
Hello Antoniopereira,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Kind regards,
Bonitas Team
Hello Antoniopereira,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Antoniopereira,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Antoniopereira,
Thank you for submitting a comment to us through Hello Peter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello Antoniopereira,
Thank you for submitting a comment to us through Hello Peter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
