SP
SALOSCHINI P

1 reviews | Active since Feb 2022

22 Feb 2022, 17:20

Neo.... a true brand ambassador for Bonitas

Neo, assisted me. I was impressed with his professionalism, patience, ensuring that he addressed all my queries and also making the effort to provide me with clarity, explanations and most important after going through all my queries, he actually went a step further to ask if there is any other query I had and if I was now covered. I believe that his patience and professionalism will stand him in good stead in his field of work especially when us a customers can become impatient when we are not being heard.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 Feb 2022, 19:48
Official
Hello  Saloschini S 

Thank you for your encouraging message. 
 
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. 
 
We appreciate you taking time to comment on your experiences with us. 

Kind Regards  

The Bonitas Team