AC
Anton C
1 reviews | Active since Apr 2019
07 Apr 2021, 19:24
Negligent Bonitas
My son joined Bonitas Boncap starting 01.04.2021. Original application was send in early March. Lond story short - 11 disappointment from the start. My son was put on the highest income bracket whereas he should be on lowest. Proof of income and all supporting documents was submitted but still they deducted the highest premium was deducted. More than doubled. I have Please rectify his income bracket and refund the money that was deducted too much immediately
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
13 Apr 2021, 00:09Hello Anton C,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic and the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic and the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply13 Apr 2021, 00:09
Official
Hello Anton C,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic and the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic and the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We also encourage you to take time and revisit your review, it will mean a lot to us.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team