PR
Phuti R
1 reviews | Active since Aug 2013
04 Nov 2022, 07:00
Negligence where my daughter was admitted in Mediclinic Polokwane for dietary and feeding issue but sisters did not observe and monitor the drip which caused the foot to swell.
Medical fund aid agent was very helpful however I feel the fund aid should be able to assist its clients where they allege a negligence has been experienced other to seek assistance from third parties such as lawyers.
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Replies (1)Bonitas Medical Fund's replyOfficial
04 Nov 2022, 08:12Hello Phuti sipho R
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Nov 2022, 08:12
Official
Hello Phuti sipho R
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind Regards
Bonitas Team
