Neet urgent help with gynecologist and paymet allocations correctly.

I have send numerals emails and both not neen solved. First i have paid my medical aid in to wrong account. 2 times. Jan and feb And the i ask for help to send me Gynaecologist. Send me somthing with a code can not oppen it. These emails have been going on sins the beginnig of the hear. Did not even know that the info changed. Send more emails about paiment still no answers. Need help Bonitas Boncape do not answer back on emails. In the meantime i could have somthing seriously wrong with me