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ElizabethJafta

1 reviews | Active since May 2025

04 Jun 2025, 08:10

My Refund was suppos...

My Refund was supposed to be due End on May Now they asking for Clearer ID Copies Really Now Bonitas I submitted everything how clear must the copy be??? Please pay my Refund Why do I have to Wait so Long

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply04 Jun 2025, 08:56
Official
Hello Elizabethjafta E
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We have escalated your query to finance department for further assistance.

We sincerely apologise for the inconvenience caused to you. 
Kind Regards

Bonitas Team
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ElizabethJafta's update04 Jun 2025, 10:25
Reviewer Update
No my documents has been at the Finance dept since the beginning of May everytime I just get a new excuse .

If Bonitas looks at my Record for 13 years they Never Struggled with any Debit order short payments from me Now this is the Service I Get?i
Its seriously very unprofessional How clear would you like the ID copies to be?? Because the copies I sent is perfectly fine to me and everyone else i showed you just deliberately delaying the payment and its actually very 😔 Sad that you doing this to your customers