ES
Eddie S
1 reviews | Active since May 2021
24 Apr 2024, 15:38
My name is Eddie De Souza ID number ***
My name is Eddie De Souza ID number ***. Medical aid number ***. I am still patiently waiting for the approval of Emerdyne. Please sort out
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Replies (2)
Bonitas Medical Fund's replyOfficial
24 Apr 2024, 18:38Hello Eddie S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply24 Apr 2024, 18:38
Official
Hello Eddie S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
27 Apr 2024, 19:57Hello Eddie D
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic discussion with our representative, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply27 Apr 2024, 19:57
Official
Hello Eddie D
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic discussion with our representative, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team