KM
Kgaogelo M
1 reviews | Active since Jul 2022
13 Jul 2022, 11:09
Ms Ramaimela Mokgara
The optical administrator of Bonitas, PPN, is very useless!! Every time I make a claim for optical care they pay the Healthcare provider instead of reimbursing me. Despite the claim being very explicit that I have already paid the provider. I am sick and tired of informing them to change pay instruction.
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Bonitas Medical Fund's replyOfficial
13 Jul 2022, 11:19Hello Kgaogelo R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply13 Jul 2022, 11:19
Official
Hello Kgaogelo R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team