Mrdical Aid Cancellation

Hi I have joined the Medical Aid Scheme on the 01June 2022 and cancelled membership on the 07 June 2022.Upon joining i had to send all of my chronic prescriptions to Bonitas and was told that i would receive my chronic meds on the first of June.About 70% of the medication has been rejected,after my debit order went thriugh and i been now told i would not receive certain medication.I have been deceived by the consultant /sales person.I have submitted a cancellation form to Bonitas and the sales person that signed me up.I had no response from Bonitas after sending numerous mails.Their service is very bad and i want this ended.