AB
Andrew B
1 reviews | Active since Mar 2026
16 Mar 2026, 22:33
Mr
I am incredibly unhappy with their communication. We have been communicating with them for more than 2 months on email but not once have they responded to our email. Further more, they have agreed to post the medical aid card but it has been more than 4 months and we have not. Received the card.
Overall it has been the most unsuccessful, undesirable and unprofessional service I have ever received from any service provider.
I would recommend any other medical aid services provider other than Bonitas Medical Aid.
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Bonitas Medical Fund's replyOfficial
17 Mar 2026, 09:02Hello Mr Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the id number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas team
Bonitas Medical Fund's reply17 Mar 2026, 09:02
Official
Hello Mr Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the id number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. Kind regards, Bonitas team