Most useless medical aid in South African

Most useless medical aid in South African. I am on expensive option but owe pathologists, specialist, refusing to cover certain blood tests conducted during hospitalisation. Despite the fact that I have a chronic condition. They are not paying full for biannual chronic medical visits and meds. This is heartbreaking! They refused to pay for MRI at some point and nearly died. *** is less bothered and not responding. Unconcerned about the needs of elderly members and are failing to give them the support they deserve