AG
ABEGAIL G

1 reviews | Active since Sept 2015

20 May 2016, 09:07

MOST TERRIBLE SERVICE AGAIN

<p>I just submitted a review and the pharmacist from Dischem called to advise me only the Humidifier went through but not the other items. Are we dealing with incompetant staff here.</p> <p>TIME WASTING BONITAS YOU ARE REALLY TERRIBLE</p>

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply20 May 2016, 09:22
Official

Hello Abegail19

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply23 May 2016, 09:07
Official

Hello abegail19

Thank you for submitting a comment to us through Hello Peter.

According to the telephonic conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards

Bonitas Team