wL
welma L

1 reviews | Active since Aug 2017

12 Nov 2018, 15:04

Most pathetic medical scheme ever

MOST PATHETIC MEDICAL SCHEME EVER

After weeks of emails and phone calls and speaking to 2 call center agents and we still have not received any confirmation for a new application. Every time its the same thing we will get back to you we are waiting almost a month to just get a yes or no,

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply12 Nov 2018, 15:23
Official
Hello welma-landman,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply28 Dec 2018, 16:57
Official
Hello welma-landman,
Thank you for submitting your details to us through Hello Peter.
Our representative from new business has tried to contact you on several occasion and could not reach you.
We will keep on trying until we reach you.

Kind regards,
Bonitas Team