More than twice the amount taken from my account and no response re refund.

Item: Bonitas Medical Fund
Rating: 1
Author: shaunm S

I changed option to Boncap for affordability, but more than twice the amount was taken from my account. 20 emails sent to various departments. No reply except "We have received your email".

Helpful (0)

Replies (1)

Bonitas Medical Fund's replyOfficial

13 Jan 2025, 10:57

Hello Shaun M

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team

Bonitas Medical Fund's reply13 Jan 2025, 10:57

Official

Hello Shaun M

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas Team