MY
MY Y
1 reviews | Active since Jul 2014
02 Nov 2022, 08:43
More Money Less Service
Bad service no matter on which plan you are - even on the top plans ... you pay but receive no service. One problem after the other more and more money ....
You can also not talk to an agent as they have changed their system ... so you talk to yet another robot.
They also have this Back and Neck Program but it would not help to have the problem sorted as it is not muscle related yet it is for a fusion.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
02 Nov 2022, 08:51Hello My Y
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply02 Nov 2022, 08:51
Official
Hello My Y
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's replyOfficial
02 Nov 2022, 17:32Hello My Y
Thank you for notifying us of your complaint.
We hereby confirm that authorisation has been approved and the approval letter has been sent to member, treating doctor and the hospital.
We sincerely apologise for any inconvenience caused.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint.
We hereby confirm that authorisation has been approved and the approval letter has been sent to member, treating doctor and the hospital.
We sincerely apologise for any inconvenience caused.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply02 Nov 2022, 17:32
Official
Hello My Y
Thank you for notifying us of your complaint.
We hereby confirm that authorisation has been approved and the approval letter has been sent to member, treating doctor and the hospital.
We sincerely apologise for any inconvenience caused.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint.
We hereby confirm that authorisation has been approved and the approval letter has been sent to member, treating doctor and the hospital.
We sincerely apologise for any inconvenience caused.
Kind regards
Bonitas Team