Monthy Contribution increase

My parents are on the Boncap plan, I have submitted their proof of income twice, on application and on request received during the middle on November, these forms had to be back by the end of October, but only reached us by the middle of November 2014.<br> <br> I accidentally discovered last night that their monthly contribution has been increased from R643 to R3 100 due the forms not being submitted, yet it's been confirmed on three different occasions that the forms have indeed been submitted and that they do not know why the contribution has been increased without prior notification, \The system does this by it self"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;329608;708013;18;2;0;1;0;0;2;NULL;NULL;NULL;15/03/02 15:17;15/03/02 13:20;SIM not active, no answer from call centre;8,11E+12;Call Centre;***;I got the Telkom Mobile LTE upgrade and have not been able to activate the sim card. I can not contact the call centre. Telkom stores say they can't help. Can someone please respond, this is the only place I have seen where you respond.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;822823;762310;8;5;0;1;0;0;5;NULL;NULL;NULL;15/03/02 14:46;15/03/02 13:25;DIY Pool installation;;Philip Smit;***;Hello Advance Pools<br> <br> Just a mention that my DIY pool installation is complete and I wish to formally thank you all for the great experience. <br> <br> From my initial contact, through the various quotes we asked for, the factory visit I made, our custom request for additions made to our pool being done by Advance Pools, advice received based on the reasonable questions we asked, pool shell delivered on time without my having to hassle about it, the straight answering of my questions as it was going along and the solutions thereof given by Philip right up to the follow up... has been a constant source of mutual benefit and a pleasure for myself and family.<br> <br> I have and will continue to recommend you guys for the DIY option that you offer as I have experienced it first hand and it has saved us money ( nearly 22%).<br> <br> Many thanks<br> Voland Van Wyk ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;822826;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;15/02/07 13:55;15/03/02 13:26;Disgraceful service!;7,70E+12;Nathi/Leeandra;***;Three weeks ago, I went into the local MTN store, to port my phone over from Vodacom to MTN. The staff at the store told me that I would need to go into a service centre for the port, so I went to the service centre cnr Rivonia and Summit rds, Bryanston. At the service centre, I was helped by a lady named Leeandra, who told me that my port would go through on Monday and I would have use of my SIM card on the MTN network. <br> <br> Sure enough, I get the requisite SMS's notifying me of the port, so I try the new SIM card in my phone, only to get the message that I need to RICA my phone. I go into my local branch and they RICA the SIM for me and I wait 24 hrs, as I'm supposed to. I then get the msg \no network available\"""