1 reviews | Active since Oct 2016

09 Sept 2021, 16:42

MONTHLY STATEMENT

i have not been getting my monthly statement I've called 5 times just to get latest statemen no one seem to know they are asking me why am i not receiving the monthly statement , i used them as proof of resident I'm not getting help

PLEASE SEND ME THE LATEST STATEMENT CALL ME !!!!!

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Sept 2021, 22:32
Official
Hello Kit M
 Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
  Kind regards
    
  The Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Sept 2021, 10:28
Official
Hello Kit M

Thank you for submitting a comment to us through Hellopeter.

According to the telephonic conversation and email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards

Bonitas Team