ER
Eddie R

1 reviews | Active since Aug 2009

18 Jun 2020, 16:13

Misled by John Hlalethwa of Tenda Health

I wanted to join Bonitas as I was with Health Squared, previously Resolution Health. I had been on that medical aid for many yrs. Before that, I was with NMP. I am now retired and obviously need a medical aid considering the state of public health care. I contacted Bonitas but was redirected to Tenda Health. I dealt with John Hlalethwa. I was quoted R 3393 per month. As I was still a member of Health Squared I was asked to first resign from my current Med Aid scheme. This I did. I was never informed, firstly that there would be a waiting period and secondly that there would be a penalty for late joining, even though I'd been a member of the same medical scheme for the last 10 yrs. I am now paying a monthly premium of R4,600. I have copies of all my correspondence with Tenda Health and Bonitas regarding this dispute. I believe I was misled and want to warn others.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply22 Jun 2020, 19:07
Official
Hello Eddie R, 

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number and contact details in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team