RS
Rashaad S
1 reviews | Active since May 2012
14 Jun 2021, 13:21
Misguiding and *********
Bonitas has proven to be misguiding in the way they are conducting their business. They do not explicitly mention or disclose Gynaecologists on their network (via their website) ,and on the policy schedule, they do not disclose that ONLY NETWORK GYNAECOLOGISTS are covered. How is it that any of this is ethical? Should they not disclose this information? The lack of information available online in addition to their "misleading" schedules/brochures is displeasing at the highest of levels.
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Bonitas Medical Fund's replyOfficial
14 Jun 2021, 14:13Hello Rashaad S,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly reply with your membership number privately (to protect you, your personal information will not be visible on this public forum), to investigate this matter.
Regards,
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly reply with your membership number privately (to protect you, your personal information will not be visible on this public forum), to investigate this matter.
Regards,
The Bonitas Team
Bonitas Medical Fund's reply14 Jun 2021, 14:13
Official
Hello Rashaad S,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly reply with your membership number privately (to protect you, your personal information will not be visible on this public forum), to investigate this matter.
Regards,
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Kindly reply with your membership number privately (to protect you, your personal information will not be visible on this public forum), to investigate this matter.
Regards,
The Bonitas Team
RS
Rashaad S's updateReviewer Update
14 Jun 2021, 17:32So after responding and sending through my contact details, I don't receive any call and there is no intent shown in resolving this matter? Is this how ownership is taken?
RS
Rashaad S's update14 Jun 2021, 17:32
Reviewer Update
So after responding and sending through my contact details, I don't receive any call and there is no intent shown in resolving this matter? Is this how ownership is taken?