****mers: Delay to cancel membership and now we have to pay for your employees inefficiencies

A membership was cancelled in November 2025, and a follow-up of the cancellation was made in December. The consultant confirmed that the cancellation is granted and will end 31/011/2025.

The income verification was not submitted, as there was no need, as the 2026 membership would have been inactive.

Numerous emails were shared, and I was sent a cancellation form only in January 2026, which was never mentioned during the November and December calls.

Now a pensioner who earns only governmet grant is expected to stress about payment of contributions: Late joiner penalty: Total contributions R 6265.50 because of inefficiencies of Boncap

Why should we tolerate incompetence? I asked for the calls to be retrieved, but nothing is coming through. I do not owe you Bonitas Boncap