VC
Venus C
1 reviews | Active since Oct 2020
05 Apr 2025, 15:55
****mers
I had a CT scan in Jan which is supposed to covered from my radiology benefits, they have declined and will still not pay for the ct scan even when I have asked them to use my savings, the ct scan was done at a hospital with preauthorisation. We pay lots of money to be fooled and have our emails ignored.
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Bonitas Medical Fund's replyOfficial
07 Apr 2025, 10:04Hello Venus C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply07 Apr 2025, 10:04
Official
Hello Venus C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team