Mere words are not enough

I have complained before about Bonitas and their partner Marara Pharmacy. It is clear that they dont give a **** about their paying members or their concerns. They change the rules when it suits them and dont respond to complaints on social media platforms. They only respond to compliments. I am sick and tired about being sick and tired about the service that i get from them. Doomed if you do and doomed if you dont. Empty promises are the only thing that you get for free from them. :( :(