Mental health awareness or disregard?

Item: Bonitas Medical Fund
Rating: 1
Author: Eddy H

Once again they’re useless….. They monopolise who supply your medicine Their “preferred supplier” pharmacy direct sends double doses of some medication ALL the time and not delivering the essential medicines that are prescribed chronic medicine that prevents me from having strokes my heart tablets and my anti depressants. In a month of mental health awareness they are clearly rather have people d1e than provide essential medication.

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Replies (1)

Bonitas Medical Fund's replyOfficial

11 Oct 2024, 07:05

Hello Eddy H

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We have escalated your query to Pharmacy Direct for further assistance.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas team

Bonitas Medical Fund's reply11 Oct 2024, 07:05

Official

Hello Eddy H

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We have escalated your query to Pharmacy Direct for further assistance.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas team