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Paul M

1 reviews | Active since Oct 2009

02 Oct 2015, 08:54

Meningitis in a 10m baby not considered emergency!

We recently took our son to our resident paediatrician at Vincent Palotti hospital. Our son is 10 months old and was up all night with a fever.<br> <br> As soon as our son was examined, the doctor suspected meningitis and sent him down to the paediatric ward for a lumbar puncture and treatment. He was booked in.<br> <br> You are now saying this was not a medical emergency as we did not bundle him in the car after diagnosis, and drive to one of your network hospitals.<br> <br> Can you please explain to me why meningitis in a 10 month old is not considered a medical emergency, and why you expect me to now pay in Z****00 when the hospital fee is not even that amount?<br> <br> I'm finding this quite ridiculous and it seems your company is just trying to get out of payment by using any loophole you can find. <br> <br> Please prove otherwise.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply02 Oct 2015, 10:54
Official
Hello Paul-m,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team