1 reviews | Active since Jul 2017

24 Jul 2017, 21:44

Membership terminated with out our knowledge

<p>On Friday, 21st July an sms was received that the medical aid scheme number ********** 4030 had been terminated ( already over the 90 day period). There was no sms notification was recieved prior to 90 days period and Email notifications was sent to non existing email addresses.</p> <p> </p> <p>As a company of your statue, do you not make contact physcially with the client for serious matters, or do you just terminate the account!!!</p> <p> </p> <p> </p> <p> </p>

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply25 Jul 2017, 08:46
Official

Hello prashna-dullabh

Thank you for submitting a comment to us through Hello Peter.

Kindly inbox us your membership number and contact number for further assistance

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply25 Jul 2017, 08:47
Official

Hello prashna-dullabh

Thank you for submitting a comment to us through Hello Peter.

Kindly inbox us your membership number and contact number for further assistance

Kind regards,

Bonitas Team