kK
kayshg K
1 reviews | Active since Oct 2011
18 Dec 2024, 07:36
Membership terminated- no reason, no notice
Received an email this morning indicating that my parents medical aid was terminated. My parents have been with Bonitas for years. We have never defaulted on debits and have never abused the medical aid. Really hope this was an error on your side.
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Bonitas Medical Fund's replyOfficial
18 Dec 2024, 08:26Hello Kay
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply18 Dec 2024, 08:26
Official
Hello Kay
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team