1 reviews | Active since May 2011
Membership Suspended
Last year (22 December 2014) I completed my Boncap income confirmation. January and February my bank account was debited correctly. 2nd March they deducted R3106, then that same dat I get an sms to say they deducted R1791, and then again on the 3rd March I get an sms saying that they deducted R3106.00<br> <br> I have contacted Bonitas on the 13th April they said I must send through my 3 Month Bank Statements, which I did on the 15th April ( ***). Never heard back from anyone, and today (23rd April) when i phone again, I was told that they all of the sudden need my Husbands 3 months Banks Statements and his Payslip. I really am so frustrated because since I joined they never told me that it is necessary to hand in my husbands payslip and bank statements as he is not even the main member, I am and I am paying the Medical aid. My membership is now suspended and what do I do if we urgently need to go to the doctor, what do I tell the Doctors, Oh sorry doctor- Bonitas staff did not do their work so therefore my membership is cancelled!! I don't think so, please can this be sorted out. <br> <br> <br>
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
