PS
Priya S
1 reviews | Active since Oct 2020
06 Feb 2024, 15:01
Membership number change
Bonitas erased all of my membership history.. I changed my option for 2024 and they have issued me with a new number.. they are not responding .. I am on the line for the past 27 mins with a consultant who is trying to find me assistance. What then happens when we need to submit tax returns? I have to spend so much time trying to resolve this as they are not being helpful at all
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
06 Feb 2024, 15:32Hello Priya S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply06 Feb 2024, 15:32
Official
Hello Priya S
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team