Membership cards

Item: Bonitas Medical Fund
Rating: 5
Author: joseph S

Good evening i asked for my member cards to be send to me via courier waybill *** i received the cards but its not mine it belongs to another member my member number is *** and my ID number is *** please send my cards via courier asap as i need it asap. I heard good things about bonitas that is why i changed from discovery to bonitas please dont dissapoint me.

Helpful (0)

Replies (3)

Bonitas Medical Fund's replyOfficial

08 Mar 2023, 23:35

Hello joseph S

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas

Bonitas Medical Fund's reply08 Mar 2023, 23:35

Official

Hello joseph S

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas

joseph S's updateReviewer Update

08 Mar 2023, 23:38

Thank you please sort it out and send my membership cards asap

joseph S's update08 Mar 2023, 23:38

Reviewer Update

Thank you please sort it out and send my membership cards asap

Bonitas Medical Fund's replyOfficial

09 Mar 2023, 08:55

Hello joseph S

We have escalated the matter, and we will keep you updated during the cause of the day.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas

Bonitas Medical Fund's reply09 Mar 2023, 08:55

Official

Hello joseph S

We have escalated the matter, and we will keep you updated during the cause of the day.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas