AM
Anziske M
1 reviews | Active since Jan 2023
13 Apr 2023, 02:14
Membership card and Bonitas not complying to POPIA
Seems like this year Bonitas customer service has gone down the drain. I have always been a happy customer but up until this year!!! 0/10 and negative reviews all the time. Ive been trying to get my bew Bonitas membership card for months now without success. Worst thing they have been sending someone else details to me via email and this is overstepping the POPIA act! When they respond to you they just respond to reply and not fully to resolve your request.
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Bonitas Medical Fund's replyOfficial
13 Apr 2023, 08:21Hello Anziske M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply13 Apr 2023, 08:21
Official
Hello Anziske M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas