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Tjaart V
1 reviews | Active since Jan 2012
17 Jun 2022, 14:47
Membership card
Wating for n membership Card with the correct membership number on it Every time on Facebook Mesenger told that the card will be deliver
Helpful (0)
Replies (5)0
Replies (5)
Bonitas Medical Fund's replyOfficial
17 Jun 2022, 15:17Hello Tjaart V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas Team
Bonitas Medical Fund's reply17 Jun 2022, 15:17
Official
Hello Tjaart V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas Team
TV
Tjaart V's updateReviewer Update
17 Jun 2022, 15:32Main Member Wilna Venter
TV
Tjaart V's update17 Jun 2022, 15:32
Reviewer Update
Main Member Wilna Venter
Bonitas Medical Fund's replyOfficial
20 Jun 2022, 09:23Hello Tjaart V
Thank you for notifying us of your complaint.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas Team
Thank you for notifying us of your complaint.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas Team
Bonitas Medical Fund's reply20 Jun 2022, 09:23
Official
Hello Tjaart V
Thank you for notifying us of your complaint.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas Team
Thank you for notifying us of your complaint.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Regards
Bonitas Team
TV
Tjaart V's updateReviewer Update
20 Jun 2022, 13:12Finaly more then 3 months after we ask for the firts time (8 /3/2022 ) we have now 2 new membership cards with the correct number on it
TV
Tjaart V's update20 Jun 2022, 13:12
Reviewer Update
Finaly more then 3 months after we ask for the firts time (8 /3/2022 ) we have now 2 new membership cards with the correct number on it
Bonitas Medical Fund's replyOfficial
20 Jun 2022, 23:04Hello Tjaart V
Thank you for submitting a comment to us through Hellopeter. We hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through Hellopeter. We hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply20 Jun 2022, 23:04
Official
Hello Tjaart V
Thank you for submitting a comment to us through Hellopeter. We hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through Hellopeter. We hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team