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nokuthula M

1 reviews | Active since Feb 2014

24 Jul 2017, 15:06

Membership cancelled

<p>I changed employers. My new employer sent Bonitas correspondence clearly stating that they should transfer my membership over to them. Instead Bonitas cancelled my membership. THE CALL CENTRE SERVICE IS PATHETIC, I HELD ON FOR OVER 30 MINUTES, THE CALL CUT AND THE CONSULTANT DID NOT BOTHER TO CALL ME BACK. I'M STILL STUCK WITH AN INACTIVE MEMBERSHIP.</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply25 Jul 2017, 08:33
Official

Hello thuleem

Thank you for submitting a comment to us through Hello Peter.

Kindly inbox us your membership number and contact number for further assistance

Kind regards,

Bonitas Team